Privacy Policy for Entrex Inc.

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.

Usage Data
We may process usage data (“usage data”), which comprehensively includes access timestamps, page views, interaction patterns, device information, browser type, referral source, and session duration. This information is collected through automated tracking tools, server logs, and analytics platforms and may include heat maps of user behavior, download statistics, and form interaction metrics. The source of this data is our analytics software and server monitoring systems, combined with direct user interactions. We process this information for several important purposes, including improving website performance, analyzing user behavior patterns, optimizing content delivery, and enhancing security measures, which enables us to deliver a better user experience, protect against unauthorized access, and optimize our service offerings. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

Account Data
We may process account data (“account data”), which comprehensively includes name, email address, telephone number, business affiliation, account preferences, and security credentials. This information is collected through registration forms, account updates, and direct user input and may include professional certifications, communication preferences, and account security settings. The source of this data is direct user submission during account creation and subsequent updates. We process this information for several important purposes, including account authentication, service provision, communication management, and security verification, which enables us to maintain secure user accounts, deliver personalized services, and ensure proper account management. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Profile Data
We may process profile data (“profile data”), which comprehensively includes professional background, business interests, investment preferences, company information, and industry affiliations. This information is collected through profile completion forms, questionnaires, and user submissions and may include business objectives, investment criteria, and professional networking preferences. The source of this data is direct user input and professional profile updates. We process this information for several important purposes, including service personalization, matching business opportunities, facilitating professional connections, and content customization, which enables us to deliver relevant opportunities, enhance user networking, and provide targeted services. The legal basis for this processing is our legitimate interests in providing personalized and effective services to our users.

Your Rights

Right to Access
You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to verify the data we process, understand how we use it, and confirm the legal basis for processing. To exercise this right, you can submit a formal access request through our dedicated data privacy portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.

Right to Rectification
You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update contact information, correct account details, and modify professional information. To exercise this right, you can either use our account settings interface or submit a formal correction request through our support system. We will respond within 15 days and may require account credentials, supporting documentation, and identity verification to process your request.

Right to Erasure
You have the right to erasure, also known as the right to be forgotten, which means you can request the deletion of your personal data from our systems when there is no compelling reason for continued processing. This includes the ability to delete your account, remove profile information, and erase usage history. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection officer directly. We will respond within 30 days and may require account password verification, written confirmation, and identity documentation to process your request.

Right to Restrict Processing
You have the right to restrict processing, which means you can limit the ways we use your personal data while retaining the information in our systems. This includes the ability to pause marketing communications, limit data analysis, and temporarily suspend profile visibility. To exercise this right, you can adjust your privacy preferences in account settings or submit a formal restriction request. We will respond within 15 days and may require account verification, specific processing details, and formal confirmation of restrictions to implement your request.

Right to Data Portability
You have the right to data portability, which means you can receive a copy of your personal data in a structured, commonly used, and machine-readable format and transfer this data to another service provider. This includes the ability to export account information, download profile data, and transfer usage history. To exercise this right, you can use our data export tool or submit a portability request through our privacy center. We will respond within 30 days and may require two-factor authentication, account ownership verification, and specific format preferences to process your request.Data Handling and Security

Data Processing and Usage

We process Service Data which includes account details, user profiles, service preferences, and authentication credentials. This processing involves secure storage, encryption, and automated analysis, enabling us to provide personalized financial services and account management. For example, in the context of finance, this includes investment portfolio tracking, risk assessments, and financial planning tools. The legal basis for this processing is contractual necessity and legitimate interests, specifically to provide and improve our core financial services.

We process Technical Data which includes device information, IP addresses, browser details, and usage patterns. This processing involves automated collection, analysis, and storage, enabling us to ensure platform security and optimal performance. For example, in the context of finance, this includes fraud detection patterns and secure transaction monitoring. The legal basis for this processing is legitimate interests, specifically to maintain platform security and functionality.

We process Communication Data which includes email correspondence, support tickets, and chat messages. This processing involves storage, analysis, and automated routing, enabling us to provide effective customer support and service communication. For example, in the context of finance, this includes investment advisory communications and account notifications. The legal basis for this processing is contractual necessity and legitimate interests, specifically to maintain effective client communications.

We process Transaction Data which includes financial records, payment details, and transaction histories. This processing involves secure recording, verification, and analysis, enabling us to process financial transactions and maintain accurate records. For example, in the context of finance, this includes investment transactions, fee processing, and account reconciliation. The legal basis for this processing is legal obligation and contractual necessity, specifically to comply with financial regulations and provide financial services.

We process Preference Data which includes marketing preferences, notification settings, and customization options. This processing involves storage, analysis, and preference management, enabling us to deliver personalized experiences and relevant communications. For example, in the context of finance, this includes investment alerts and market update preferences. The legal basis for this processing is consent and legitimate interests, specifically to provide personalized services and communications.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive financial data.

International Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and certified compliance frameworks. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR, and regional data protection standards, ensuring compliance with international privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: 7 years after account closure to comply with financial regulations
Usage Data: 2 years for service improvement and security analysis
Transaction Records: 10 years to meet financial audit requirements
Communication History: 5 years for customer service and legal compliance
Technical Logs: 1 year for security and performance optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy

Essential cookies serve fundamental functions for core website operations at entrexinc.com. These cookies process authentication tokens, session identifiers, and security parameters to enable secure access to financial services and account management. For example, they maintain secure login sessions when accessing investment portfolios and financial dashboards.

Essential cookies are critical for:
– Protecting user authentication during financial transactions
– Implementing robust security measures for sensitive data
– Managing active sessions for account access
– Ensuring technical stability during fund transfers
– Maintaining basic site functionality

Functional cookies enhance your experience by remembering your preferences and settings. They process user-selected options to enable personalized content delivery. For example, these cookies remember your preferred investment categories, reporting formats, and dashboard layouts.

Analytics cookies help us understand how users interact with our financial services platform. They collect anonymized information about how visitors navigate our site, use various features, and engage with different financial products. This helps us optimize our service delivery and improve user experience while maintaining strict data privacy standards.

Performance cookies assess and enhance website operation through continuous monitoring. They track technical metrics to ensure optimal platform performance, especially during high-volume trading periods or peak financial activity. These cookies help us maintain responsive service delivery and identify potential system bottlenecks.

Cookie Management

You maintain full control over cookie preferences through your browser settings, our cookie consent tool, and account privacy preferences. We provide granular controls for managing different cookie categories while ensuring essential security functions remain active.

GDPR Compliance

For EU residents, we implement strict data protection measures including explicit consent mechanisms, data minimization practices, and clear purpose limitations. We maintain complete transparency about data processing activities and adhere to storage limitations as required by GDPR regulations.

CCPA Compliance

California residents are entitled to specific rights regarding their personal information, including knowledge of data collection practices, deletion requests, and opting out of data sales. We ensure non-discriminatory treatment and provide full access to collected information as required by law.

COPPA Compliance

For users under 13, we maintain strict age verification procedures and require parental consent for any data collection. We implement special protection measures for young users and ensure parents have appropriate access rights to manage their children’s information.

Updates and Changes

We regularly review and update our privacy practices to maintain compliance with evolving regulations. Users receive notifications about significant changes, and we maintain clear documentation of all updates while continuously monitoring compliance requirements.

Contact Information

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for entrexinc.com and covers all associated services within the finance industry.